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How do I get a memo posted to the Purdue Cytometry Mail List & ISAC Congress about the BD Diva software Patch?

Diva 6.1.1 user issues This message: [ Message body ] [ More options ] Related messages: [ Next message ] [ Previous message ] [ Next in thread ] [ Replies ] From: Wayne Turnbull <wayne.turnb...@kcl.ac.uk> Date: Tue Oct 14 2008 - 09:32:19 EDT Afternoon flowers, Having recently moved to Diva 6.1.1, we're experiencing some software lock-up problems, usually after closing down CS&T, that require a full re-install, which is becoming tiresome, and I wondered if any others had experienced similar problems? Wayne Wayne Turnbull Flow Cytometry Services Department of Immunobiology GKT Guy's Hospital London SE1 9RT Received on Tue Oct 14 11:58:00 2008 This message: [ Message body ] Next message: Maria Godinho Duarte Soares: "Brdu Labelling" Previous message: Will Schott: "Re: LSR II - scales/balances to track usage of sheath" Next in thread: Nilles, Tricia L..: "RE: Diva 6.1.1 user issues" Reply: Nilles, Tricia L..: "RE: Diva 6.1.1 user issues" Reply: Linkes, Sean Patrick: "RE: Diva 6.1.1 user issues" Reply: Roberts, Daniel: "RE: Diva 6.1.1 user issues" Contemporary messages sorted: [ By Date ] [ By Thread ] [ By Subject ] [ By Author ] [ By messages with attachments ] This archive was generated by hypermail 2.1.8 : Fri Oct 17 2008 - 03:12:06 EDT RE: Diva 6.1.1 user issues This message: [ Message body ] [ More options ] Related messages: [ Next message ] [ Previous message ] [ In reply to ] [ Next in thread ] [ Replies ] From: Nilles, Tricia L.. <tnil...@jhsph.edu> Date: Wed Oct 15 2008 - 09:43:57 EDT Wayne, Yes, we also have experienced a similar issue. After running CS&T, we cannot make any changes (ie renaming specimens, experiments) we first have to exit and relaunch the software. Logging out does not work. I have discussed this with our local service rep and also one of the software specialists who came in for local training and demos, and no one has offered a 'fix'. Tricia L Nilles Research Specialist Flow Cytometry Laboratory Johns Hopkins Bloomberg School of Public Health In November of 2007 Kanecki Associates Inc developed the FCS Cytopro to resolve the Memory issues with the Diva Software after a request from one person at BD. 10 Million Events By 40 Parameters with all 128 Permeations. As of today’s posts on the Purdue Cytometry Mail List the issues still exist. Since are not allowed on the Purdue Cytometry Mail List and have ISAC Congress Executives blocking us from the market we would like to make BD and all other Corporations, Hospitals, Universities, etc. aware that we can LICENSE A PATCH that will resolve the issues in BD's DIVA software. We are willing to work with BD and are unaware if they knew of the one person’s prior request or even what was done with the software once the one person from BD received it. We will send a letter to BD's corporate office to notify them we are willing to work with the corporation if they wish. We did develop the code and are willing to work directly with BD if they wish to compile it to the troubled software to end all the issues. http://groups.google.as/group/misc.health.aids/browse_thread/thread/767c1beb7621f3ea#

Public Comments

1. we had the same problem. thanks for offering assistance. will look into it and revert