I have an MSN user that is chatting with me, but I cannot reply to them. I can type in a reply, but when I hit send it says I have to add them to my online list...I believe I have and still cannot reply. Help? Under my contacts I have everyone who is online. I click on ADD to the right of contacts. He is added already as I thought. He is using MSN, but yahoo says he is using Windows Live? Yahoo says to do the same thing as the first answer below. I don't have that option. I have Contacts Add. If I click on the arrow to the left of contacts it just expands who is online...no add below that. Very frustrating.