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Americans love lawsuits, how does that help better business practice?

please list out a few examples. Im writing a synthesis essay and Im really stuck.

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1. because of this, business houses practice good consumer relations, tjeir interests are well protected, false sale practices are curtailed.
2. Many similar cases result in creation of new "best practices", "uniform code" and other "standards". All companies can then rise to the new standards and use compliance to defend against complaints. Those that choose to ignore the standards will continue to lose awards and will either be acquired or closed as non-competitive.